// Smart City System · Freeflow Parking
Software
instead of barriers.
License plate instead of paper ticket.
Vehicles drive in and out. The software takes care of the rest.
No barrier, no ticket, no downtime.
// Customer Journey
This is how Freeflow works. From the driver’s perspective.
A smooth process without tickets and without barriers. The benefits arise automatically in daily operations: higher throughput, less hardware, fewer staff, no downtime.
-
Enter
No stopping, no ticket.
No queues -
Capture
License plate is recognized automatically.
Less hardware -
Park
Park as usual with no risk of losing a ticket.
Fewer disruptions -
Pay
Digitally via app, QR or payment machine.
Flexible payment -
Exit
Anytime – without a barrier.
No downtime
If desired, pay online up to 48 hours after exiting.
// The real challenge
Barriers are a bottleneck: technically and operationally.
Mechanics, tickets and support cases make operations fragile. If one component fails, the entire flow is affected immediately.
High hardware effort
Barriers and ticket systems require maintenance, spare parts and cause disruptions.
On-site staff required
Blocked barriers, lost tickets or payment errors often require manual intervention.
Downtime when something breaks
If the barrier doesn’t open, drivers can’t exit – directly impacting operations.
// If nothing changes
When hardware fails, business stops.
Queues & frustration
Broken barriers instantly create queues and unnecessary disputes.
Unpredictable costs
Service calls, spare parts and emergency fixes add up; often during peak times.
No scaling effect
More locations mean more hardware, more staff, more risk instead of central control.
// The difference
Freeflow removes the barrier from the process.
The workflow becomes software-based: capture license plates, apply rules, assign payments without a mechanical bottleneck at entry and exit.
ANPR instead of tickets
Entry and exit are captured automatically: no barrier, no ticket.
Payment without bottlenecks
Digital payments without barrier logic: no queues at the exit.
Central control
One rule set, one system: managed across locations in the ParkAgent.
// Comparison
Barrier vs. Freeflow – the operational difference
Same criteria, clear side-by-side comparison. So you can quickly see where barriers create effort and where Freeflow stabilizes operations.
Want to see Freeflow parking live?
In 15 minutes we’ll show how ANPR, digital payments and the dashboard work together – tailored to your site.
// Frequently Asked Questions
Questions from private operators.
With freeflow parking, customers drive in and out without stopping, without a ticket and without a barrier. At entry and exit, ANPR cameras automatically capture the license plate, which serves as the digital replacement for the traditional parking ticket. From that moment, the software handles the entire assignment of parking duration, tariffs and payment. Since there is no mechanical bottleneck, there is no backup of traffic. Throughput increases noticeably with the same number of spaces available.
The case of a license plate not being recognized at entry occurs only very rarely. Depending on the operator's preference, either an "honesty pay" process can be initiated, where the customer must/can enter the entry time themselves, or the customer can call support and have the entry created manually using the support module in ParkAgent. The person can then pay normally at the machine. In no case does this result in an unjustified wrong-parker incident.
Appropriate signage informs customers accordingly. In addition to explaining freeflow, tariffs, privacy policy and terms and conditions must also be displayed. We are happy to assist you in creating and producing the signage.
Customers benefit above all from a seamless experience with no waiting times: no barrier, no ticket, no traffic backup at the entrance. The license plate replaces the entire ticketing process. Nothing gets lost and nothing needs to be pulled or inserted. Payment is made flexibly via app, QR code or machine. Anyone who forgets to pay can, if desired, make a retrospective payment online up to 48 hours after exiting. The overall experience is significantly simpler and faster than with traditional barrier systems.
A switchover can take place without interruption or with a brief operational pause, depending on the on-site conditions and individual arrangements. In the ideal scenario, it is possible to install all hardware (license plate recognition, machines and, if applicable, remaining space displays) before the go-live of your facility and activate everything at the time of go-live. Existing barrier systems including machines are then dismantled or initially left fully open.
Yes, the system is GDPR-compliant. Data processing takes place exclusively within the EU, transmission is encrypted, and defined deletion periods apply.
// Contact & demo